Privacy Policy
Effective: June 14, 2026
This Privacy Policy explains how Infinite Road LLC ("we," "us") handles information in the Infinite Road mobile app (the "App"). We built the App to collect as little as possible.
The Short Version
- We do not require an account, your name, or your email to use the App.
- Your location stays on your device to figure out what you're driving past. We do not store your location or your trip history on our servers.
- We collect anonymous, non-identifying diagnostics and usage counts to keep the App working and improve it.
- We do not sell your data and we do not build advertising profiles.
What We Collect
Anonymous Device Identifier
When you install the App, it generates a random per-install ID. It is not tied to your name, email, Apple ID, or any other identity, and it lets us group diagnostics and limit abuse.
Location
With your permission, the App uses your device location (including in the background, so it can keep narrating with the screen off) to determine the places you're passing. Your location is processed on your device and is used to look up nearby points of interest and background information (see "Service Providers" below). We do not store your location, route, or trip history on our servers. Any trip history shown in the App is stored locally on your device and stays there.
Feedback You Send
If you submit feedback in the App, we receive the text you write, any screenshot you choose to attach, and basic technical context (the App version, your iOS version, and the anonymous device ID). We use this only to understand and fix issues.
Diagnostics and Crash Data
We use a third-party error-reporting tool to capture crashes and technical diagnostics, scrubbed of personal content, so we can find and fix bugs.
Usage Analytics
We collect small, non-identifying events — counts, durations, costs, and which features were used — to understand how the App performs and to manage operating cost. These events do not include your location, the text of any narration, the places you visited, or any personal content.
Subscription Status (When Subscriptions Are Available)
If you subscribe, the purchase is handled by Apple and our subscription-management provider. We receive your subscription status (active, expired) — not your payment-card details.
How We Use Information
- To provide the core feature: narrating the places around you as you drive.
- To keep the service reliable, secure, and within operating cost.
- To diagnose and fix problems, and to improve quality.
- To process and respond to feedback.
Service Providers and Third Parties
To build a narration about where you are, the App sends location-derived queries (such as coordinates or place names — not your identity) to mapping and reference services, and sends text to an AI provider to compose the narration. We share data only as needed with:
- Apple — app distribution, and (for subscriptions) payment processing.
- Our hosting and network providers (e.g., our application server and a content delivery / network provider) — to operate the service.
- Mapping and reference data providers (e.g., OpenStreetMap, Wikipedia/Wikimedia, Mapbox, Google Places) — to find what's around you and the facts to narrate.
- An AI / large-language-model provider — to compose narration text from the reference material.
- A text-to-speech service we operate — to turn narration text into audio.
- An error-reporting provider — for crash and diagnostic data.
- A subscription-management provider (when subscriptions launch) — to track subscription status.
We do not sell your personal information, and we do not share it with third parties for their own advertising or marketing.
Data Retention
We keep feedback and diagnostics only as long as needed for the purposes above, and delete or anonymize them when no longer needed. Local data (such as trip history) lives on your device until you delete the App or clear it in the App.
Your Choices
- Location: you can grant, limit, or revoke location access in iOS Settings. The App still runs, but it cannot narrate your surroundings without location.
- Feedback: it's entirely optional — only sent when you tap send.
- Deletion: delete the App to remove local data, and email us at support@infinite-road.app to request deletion of feedback or diagnostics associated with your device ID (to the extent we can identify it).
Children
The App is not directed to children under 13, and we do not knowingly collect personal information from them.
Security
We use industry-standard protections, including encryption in transit (HTTPS), to protect information. No method of transmission or storage is perfectly secure.
Changes
We may update this policy. We'll change the "Effective" date above and, for material changes, provide reasonable notice.
Contact
Questions? Email support@infinite-road.app.
Infinite Road LLC, Illinois, USA.